hahaha too damn funny i got so friggen bored of reading these replies and seeing alot of tense replies... hey retro you make me laugh
just for the record i shop at action but only put woolies coz that made my post easier to understand anyway...
where do i shop= target
why= coz i need clothes

damn im bored
when is the wind gonna pick up
COME ON DOCTOR GIVE ME SOME ROARING 40'S

GONE WITH THE WIND

Good point Shuee.
To a certain point people must learn what gear suits them.
Unfortunately we can only point you in the right direction, and you guys/girls must trust our judgement, but also tell us if what we recommended works or doesnt work so we can make adjustments to our recommendations.

Also my point of most of my replies to this topic is as shuee posted

" As someone said before the customer is not always right, but you do need for both parties to feel happy with an outcome so they'll come back. Unfortunatley, this is where most of the sailing shops differ........in my opinion"

YOU MUST COMUNICATE WHEN YOU ARE HAPPY AND SAD TO US. WHEN I WAS SAD WHEN I SPENT $1200 ON A SAIL AND MAST WHICH WAS SUPPOSED TO BE PERFECT FOR ME I WAS STRAIGHT IN THE SHOP TELLING THEM I DIDNT LIKE IT. HOWEVER THE FOLLOW UP SERVICE WAS NOT TRUELY TO THE STANDARD I WANTED SO I HAVE DECIDED NOT TO BUY THAT BRAND AGAIN. NOT TO SAY THAT ITS IS A GOOD BRAND IN THE FUTURE, MORE THAT FACT I DONT EARN THAT MUCH MONEY TO RISK ON SOMETHING THAT MAY NOT WORK.

REMEMBER COMUNICATE WITH US.

quote:

---

Originally posted by silverback

There you go Chad, you went marching in, Guns blazing, and still didn't get
what you thought was service, so what did you do in the end
voted with your feet.

Obviously if you think something is physically not right you go back and
get it corrected. But if you don't think you've been "treated" correctly
you probably go somewhere else next time.

---

true but i let the shop know about the problem and let them try to rectify it before giving up on them.

quote:

---

true but i let the shop know about the problem and let them try to rectify it before giving up on them.

---

Your lettuce is sh1t, I want another one.



"It's only early...."

I didnt have great experience in buying in NSW.

I bought some gear last year from G spot in Geraldton. I had good contact with the owner and he was fair so i will do the same this year.

Well I just hafta jump in now. Pity I haven't logged on for a while I'd love to have replied to some of the posts above

Find a shop you like and stick with it. I have gone to the same shop for near on 15 years now..... SOS. Yes I think they are the best etc etc, and they stock the gear I use, however a big part is the fact that when you go to any shop and spend money every few months... you are building a friendship and relationship with the staff. They then know exactly what you use and like. I can ring John and say "I want a down the line waveboard that will work for me" or "will I like the 2006 RRD 92L wave?" and I will get spot on exactly what I want every time. And a good friendly chat at the same time.
That is much more valuable than saving $50 on a board by running all over town.

As a contrast, I went to another shop a couple of years ago as I needed a 90-95L down the line (full-on) waveboard. and I needed it right then and there, for $800 - $900, to get me out of trouble because my old one busted. (I had to buy second hand risght then as a new board was coming that I ordered a while back but I needed a board to fill in the 3 week gap and seabreezes were imminent!)
Anyway I told the guy there (who has a great deal of windsurf experience) exactly what I said above..... a down the line board, nothing else. As he had nothing in stock second hand of my description, he tried to sell me a freeride!!!! Apparently he had ridden the board and it was pretty turney and was OK down the line.
I tried to mention to him that a slightly wiggly line as one travels along a waist high wave is one thing, but there is no way this 100L freeride board would stay in the pocket on a mast high peeling monster nor would it be able to project anywhere near as vertical up the face and so on. Strewth imagine making the drop.... anyways, maybe a good one for a first time wavesailor at Dutchies but certainly not a DTL board. Then he rolls the eyes and implies I know nothing.

See getting advice is one thing, but when a long time wavesailor walks in with a specific request and they try to sell him something different just to make a buck, that is wrong. Advice, YES. Telling everyone you know best in an arrogant manner, NO.
It is even more pertinent to me living in the country. I can ring SOS and ask for a mast, or fin, or board as I've just busted one... I'll have it in 12 hours.
I wonder what the hell I'd get if I rang the latter shop and said I need a 21cm sideshore wave fin sent asap, here is my VISA number.
Maybe a 50cm Deboichet carbon Formula fin with a note attached saying "these turn OK too, there is corners in Formula racing so should go OK"

a true salesperson who knows his/her onions will advise you that he/she currently does not have that item in stock.

they are old school salespeople.

hard to find?

No no Greenroom not target- Good Sammys is the place - spent 30 dollars and have a whole new wardrobe (some clothes still had original labels on them from places like kookai, billabong etc!)

The beauty of this is that the rest of money can be spent on beer, windsurfing and adventures
and you're helping those less fortunate

I like WSP's after service. Haven't bought from other shops, but would do if they had something shiny that I like. There is an amazing range in Perth!

Retro - try tossing the wilted lettuce - should make it perky

oh where be the wind?