Yep - although Best did huge damage to their rep, despite having made excellent kites (almost every time) previously and since, they
did fess up and return the hard earns.
Unlike some other brands which are
perceived to have a better rep who basically said "Aww gee now that the warranty is over that really was a sh!t kite - but get super stoked about this year's model which is faster/safer/better/etc etc etc and give us another wad ofya spendies!! Thank you come again..."

So although there was a carton and a half of googs on the Best faces, I still think they have waaayyy more cred than some other brands out there for the way they eventually handled the mess up.
Yes, I ride Best kites - but have no affiliation or pipyness at all. I picked up my 2005, one season old kites super cheap, possibly due to the (at the time) recent loss of rep that affected the resale of the kites i bought. I absolutely could not fault these kites (for their vintage) in build, design or any other factor BTW. Lucky me I guess for not falling for the hype or brand bashing that went on. Must have had my BS deflected sunnies on at the time..

All companies make a citrus machine eventually, it says a lot about the company as to how they handle that though...
Pretty bloody happy i haven't owned some of the fruits listed here too. A bad kite makes for very little fun on the water.